Supermarket Information

Please support your local businesses where you can. They have been a huge support to the community and details can be found here. This page gives details about supermarket volunteer shopping cards, supermarket food parcels, links to each supermarkets Coronavirus (Covid-19) pages and at the bottom are the supermarkets listed A-Z giving summaries on the key points for the general public and those elderly, disabled or vulnerable customers.

Volunteer Shopping Cards

The following stores have set up “volunteer shopping cards” which are e-vouchers that people can purchase and give to volunteers so they can buy food on their behalf please click on the below links to be taken to the web page:

Supermarkets Offering Weekly Food Box Deliveries and Parcels

Please click onto the relevant link to be taken to the relevant web page:

Please note the supermarkets are listed alphabetically. This information has been provided by East Sussex County Council:

Aldi Supermarkets

  • Priority shopping for vulnerable and carers Mon to Sat – opening 30 minutes early for browsing before the shop opens.
  • Due to unprecedented demand wine orders now have and extended delivery time frame for 3 to 12 days.

Asda Supermarkets

  • Are temporarily closing their 24 hour stores between 12am and 6am – you can check your local stores opening times on the Asda Store Locator.

Co-Op

  • Priority shopping for vulnerable and carers Mon to Sat from 8-9am and 10-11am on Sun.
  • They are increasing capacity as much as they can and limiting the number of items that can be delivered to 20 items.

Iceland

  • Priority shopping for vulnerable and carers our stores are encouraged to offer for the first hour of trading or 8-9am at the Food Warehouses.
  • Customers on the Government’s vulnerable list have been contacted. Those on the list can now register for deliveries.
  • They are currently working to increase capacity.

Lidl

  • Are not offering priority slots for vulnerable and carers.
  • Are not offering home delivery.

M&S

  • Priority shopping for vulnerable and carers Mon and Thurs for the first hour of opening.
  • The existing food ordering service is currently suspended.
  • See above for details of volunteer ecards and food boxes.

Morrison’s Supermarket

  • They are extending and increasing capacity in their home delivery service.
  • People who can’t get to a shop can ring 0345 611 6111 and choose option 5. Their local store will deliver their food and they can pay by chip and pin when it is delivered.
  • They are currently not accepting returned or rejected items at your doorstep. Please refer to their Help Hub to find out what to do.
  • See above for details of volunteer ecards and food boxes.

Ocado Online Supermarket

  • Existing customers on the Government’s vulnerable list should have received an email offering them priority access to delivery slots.
  • They aren’t accepting new registrations at the moment.

Sainsbury’s Supermarkets

  • If you’re elderly, disabled or vulnerable and think you should be on our vulnerable customer list, please get in touch on 0800 328 1700.
  • Opening every Monday, Wednesday and Friday 8am to 9am to serving elderly, disabled and vulnerable customers, as well as NHS and Social Care workers.
  • Existing older, disabled and vulnerable customers are being given priority over all delivery slots. They have contacted people they know about and are in the process of contacting people who are on the Government’s list.
  • They are only accepting new registrations from vulnerable people who’ve had an invite.
  • Changing their opening hours and all their supermarkets will be open from 8am to 8pm Monday-Saturday. Sunday opening, Sainsbury’s Local and petrol station hours will stay the same.
  • Details above on their volunteer shopping card.

Tesco’s Supermarkets

  • From 21st March all stores (except Express stores) will be prioritising the elderly and most vulnerable for one hour between 9am and 10am every Monday, Wednesday and Friday
  • NHS staff will have priority for one hour before opening (9-10am) giving them dedicated time to shop for their essentials.
  • Existing customers on the vulnerable list are being contacted to offer them priority delivery slots.
  • They are increasing their delivery slots and will set more aside for the most vulnerable.

Waitrose Supermarkets

  • Priority shopping for vulnerable and carers is the first hour of opening every day.
  • Existing older and vulnerable customers on the government list are in the process of being contacted and offered priority access to delivery slots. They are asking customers to wait to hear from them, rather than getting in touch.
  • Details of their volunteer voucher above.

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