Financial Support

This page aims to support residents who have seen a drop in their income due to coronavirus and needs help. If there is not the information you need here or you need additional advice please contact:

  • Do you need help with your benefits? The Welfare Benefits Project provides confidential and impartial benefits advice for people registered with a GP in Rother and other areas. Call 0333 344 0681 between 9-5 Monday to Friday or email to speak to expert, trained benefit advisors who can answer your queries on the full range of benefits for:
    • Families
    • older people
    • carers
    • people out of work
    • people on low incomes
    • people who are ill or disabled
    • younger people.
  • Discretionary Housing Payment (DHP) – This scheme is designed to help people who need additional financial support with their housing costs. It is extra money that the Council can pay on top of the claimants normal Housing Benefit (HB) if it considers that extra help is required. Click here for more information.
  • Mortgage HolidaysAdvice on how to apply for a three-month mortgage payment holiday
  • Private RentersBan on evictions and additional protection for renters
  • Council Tax Reduction – You can apply for Council Tax Reduction to reduce the amount of Council Tax you are required to pay. The most a working age customer could be entitled to is a discount of 80%, the discount you are entitled to is based on your household income.
  • Exceptional Hardship Scheme – Rother District Council has a scheme   available to those applicants most in need. The fund is intended to help in cases of extreme financial hardship only. To claim for support click here.
  • Rother Rural Trust – Set up to help individuals and organisations in need in the rural parishes of Rother, excluding Battle and Rye. They are supporting those they can during this time. To apply write to the Clerk to the Trustees stating where you live and giving the reasons why you are asking for a grant and saying what amount you need (usually up to £250). Rother Rural Trust c/o Town Hall Bexhill on Sea East Sussex TN39 3JX  Telephone: 01580 881309 Email:
  • Southern Water – Extra support for customers during Covid-19 – They’ve increased the support to people in vulnerable circumstances including:
    • Three-month payment breaks for any customer impacted by the virus
    • Automatic renewal of support tariffs so customers don’t need to worry about reapplying

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