Business Support

This page has been set up to help direct people to the key information they need. Details can also be found at

For a full list of and to find out what financial support you can get for your business. Please click here to go to the Government financial support for businesses during coronavirus (COVID-19) support pages.

The new NHS app: urgent action needed by ‘close contact’ and other businesses and venues by the 24th SEPTEMBER – Please note you must register online to get your code by the 24/09/2020. Please click here to register for your QR Code and print out your poster.

On 24th September the government is launching a new NHS app to help trace and restrict the spread of coronavirus in our communities.  Many businesses and venues in East Sussex need to take some simple but immediate action to prepare for this. Venues in hospitality, the tourism and leisure industry, close contact services and local authority facilities must:

  • ask at least one member of every party of customers or visitors (up to 6 people) to provide their name and contact details
  • keep a record of all staff working on their premises and shift times on a given day and their contact details
  • keep these records of customers, visitors and staff for 21 days and provide data to NHS Test and Trace if requested
  • display an official NHS QR code poster from 24 September 2020, so that customers and visitors can ‘check in’ using this option as an alternative to providing their contact details
  • adhere to General Data Protection Regulations

The print and display a poster with a scannable QR code issued by the government will allow anyone with the app to scan the poster on their mobile phone as they enter the premises to record their contact details. They can then be contacted with health advice by the NHS if they have been close to someone with the virus.
Which places and businesses legally need to do this?
Most places are already expected to keep a contact log of visitors. This includes:

  • hospitality venues (including pubs, bars, restaurants and cafes)
  • amusement arcades, attractions, libraries and museums
  • close physical contact services (such as hairdressers, barbers, nail bars)
  • Services provided in community centres and village halls.

From Thursday (24 September) it will be a legal requirement to display the QR Codes.

It’s simple for a businesses to print their own posters including an automatically generated QR code. There is also further information available online to support:

A full guide to producing your own poster
A video detailing how the QR posters will work
A video showing how the public app will work

Working safely during coronavirus (COVID-19)Guidance to help employers, employees and the self-employed understand how to work safely during the coronavirus pandemic.

Letter to the retail sector – from the Minister for Small Business, Consumers & Labour Markets, Paul Scully, to those working in retail.

Self Employed People

Small and Medium Sized Businesses

Details on the businesses to close during the Coronavirus (Covid-19) Outbreak

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